Based on the latest government announcement, we plan to re-open on Tuesday 18th May and not before.
Please don’t book tables before this date as they will not go ahead. Please follow us on social media for further updates.
Covid19 Policy & Guidance December 2020
If you have symptoms of Covid19 or have been in the company of someone who has Covid19 or symptoms of, then we ask that you do not enter The Star Inn. This is to protect our other customers and our team. Please use the sanitisers that are supplied around the Star Inn, wash facilities are available in the toilets.
Please try and stick to your booking time as this also helps with social distancing.
We have reduced the amount of tables that we have inside the Star, but extended the amount we have outside, we also have screens to help divide tables. We are only party sizes as stated by government guidelines and by law, this will obviously continue to change.
On arrival at the Star we ask that you wear a mask before you enter the building, sanitise your hands on entry and wait to be seated at the greater station just inside the doors. If you can see a group waiting to be seated in the bar area, please wait behind the full glass doors and when the group in front of you move, then you can step forward. You must wear a face mask, this can be removed once you are seated. Your mask must be put away in either a pocket or bag and must not be left on tables or chairs etc as this can lead to contamination of many areas. If you need to get up from your table, you must put your mask back on before leaving the table. It is imperative that each diner sanitises after handling their mask.
We are offering FULL table service throughout, there is no ordering or standing at the bar itself. We have a wonderful new extended area outside that customers can enjoy, either to have a meal or a quick drink if the weather is nice. As we are operating a table service only, we request that customers stay seated at their table. You may leave your table to visit the toilets or go outside, social distancing still applies. Customers are not permitted to go up to other tables of people they know. We also ask that customers do not shout or raise their voices as this can lead to an aerosol effect of droplets. Payment must also be made at your table.
It is a legal requirement that we have customers details for track and trace. We also ask you to check in using the NHS Track and Trace QR Code as you enter the building, by scanning the code with your mobile phone.
Customers who are accompanied by children are responsible for supervising them at all times and should follow social distancing guidelines also. Children must remain seated also and not be permitted to walk around.
We would like people to use contactless payments where possible, however we still take cash.
We now close at 11pm, last orders is 10pm. Please ensure that if you require a taxi, you have one organised no later than 11pm as you won’t be able to wait inside. It is a legal requirement that we are closed up for 11pm. Breaching this we could face a fine of up to £10,000 or lose our license.
All contact areas are regularly sanitised to help reduce any risks. We also have boxes of tissues placed in each room and bins for disposal.
We are in contact and working with the local council on current guidelines, these will be monitored and changed accordingly as situations and guidelines change. Please be aware of what “Tier” we are in and abide by the rules for the relevant tier.
We would like to assure you that all guidelines have been adhered to, we have worked tirelessly to ensure that our customers and our team are safe. The team have had specific Covid19 training to be able to return to work.
Ben & Lindsey and The “Star” Team
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