If you have symptoms of Covid19 or have been in the company of someone who has Covid19 or symptoms of, then we ask that you do not enter The Star Inn. This is to protect our other customers and our team. Please use the sanitisers that are supplied around the Star Inn, wash facilities are available in the toilets.
Please try and stick to your booking time as this also helps with social distancing. All customers have to be seated and cannot stand in the bar area for a drink. If you arrive early and your table isn't ready and there isn't any free seating, you will be asked to wait outside.
We have reduced the amount of tables that we have inside the Star, but extended the amount we have outside, we also have screens to help divide tables. We are only serving tables of up to 6 people as stated by government and by law, children and infants MUST be included in the numbers of your booking. Failure to include everyone could result in you not being able to dine with us. This is now a law and cannot be ignored.
Please note that the team are currently not wearing masks, however there is plenty we are doing to keep you safe. Just because you can't always see these things, doesn't mean to say they aren't happening.
Government guidance states that:
"It is not mandatory for workers in pubs, restaurants or takeaways to wear face coverings where they are not part of usual health and safety measures. However, businesses should consider recommending their use where other mitigations are not in place, for example screens or visors, and where it does not hinder workers, for example, speaking to or supporting customers. Practise social distancing wherever possible. Please be mindful that the wearing of a face covering may inhibit communication with people who rely on lip reading, facial expressions and clear sound." (12th August 2020 6.1)
On arrival at the Star, we ask that you sanitise your hands on entry and wait to be seated. If you can see a group waiting to be seated in the bar area, please wait behind the full glass doors and when the group in front of you move, then you can step forward. We are offering table service throughout, there is no ordering at the bar itself. We have a wonderful new extended area outside that customers can enjoy, either to have a meal or a quick drink.
Please don't wear a mask to enter the Star.
If you have arrived in a mask, please dispose of it before entering. Removing and handling a mask that has been worn prior to arriving here can cause contamination and puts everyone at risk.
The Star is operating a table service only and we request that customers stay seated at their table. Customers are not permitted to go up to other tables of people they know. We also ask that customers do not shout or raise their voices as this can lead to an aerosol effect of droplets.
The toilets operate on a one in, one out basis, regardless of which sex toilet is occupied. There is a manual vacant/engaged sign for customers to use on entering and leaving the toilets. Please take the quickest route to the toilets.
Customers who are accompanied by children are responsible for supervising them at all times and should follow social distancing guidelines also.
If you have not made a booking and arrive as a chance, we will have to take one person from the parties name and contact details, this is now mandatory.
We would like people to use contactless payments where possible, however we still take cash.
All contact areas are regularly sanitised to help reduce any risks. We also have boxes of tissues placed in each room and bins for disposal.
We are in contact and working with the local council on current guidelines, these will be monitored and changed accordingly as situations and guidelines change.
We would like to assure you that all guidelines have been adhered to, we have worked tirelessly to ensure that our customers and our team are safe. The team have had specific Covid19 training to be able to return to work.
We can’t wait to see you all again and we hope you enjoy your experience.
Ben & Lindsey and The “Star” Team
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